What you need to get started:

  • Please sign up for your free trial with Wing and create an account. You can then set up your child or children’s profiles. You can complete this process by clicking here.
  • You will then need your access to your child's Apple mobile device, such as an iPhone or iPad. We advise you speak to your child and gain their consent to do this.
  • You will need your Windows computer/laptop.
  • A USB cable to plug your child's Apple device into the computer/laptop (only for the initial backup — backups can be done via Wi-Fi after this).
  • Access to a Wi-Fi connection.

You can now proceed to download and install the Wing Desktop Application which will allow you to pair your child's phone and complete their profile set up on your Wing account. More details of this can be found below.

Please note system requirements before beginning downloading the Wing Desktop App.

  • Wing is only able to monitor mobile devices running on Apple's iOS 10 or later.
  • You will need to have a Windows laptop or computer that is running Windows 10 or later to be compatible with the Wing Desktop App.

Setup Video


  1. Run the install file downloaded using the button above.
  2. Select 'More info', followed by 'Run anyway' to begin the installation process.
  3. Select 'Install' to proceed.
  4. Follow the iMazing installation process by selecting 'Next >', selecting ' accept the agreement', and then 'Next >' twice more. Select 'Install', and then 'Finish' to complete the installation of iMazing.
  5. Select 'Later' to bypass purchasing an iMazing license.
  6. Connect your child’s device when prompted to do so.
  7. Unlock your Apple device and select 'Trust' when it is plugged into your computer/laptop. If this is your first time backing up a device, iMazing will ask you if you wish to immediately backup the device. To do so, select 'Back Up Now'.
  8. iMazing will then backup your device, and notify you when the backup is complete.
  9. Now, open the Wing desktop app and sign in with your credentials.
  10. You will then be asked to choose the child's profile that you wish to connect to the device to. Once you have done so, select ‘Next’ to proceed.
  11. Then, select the device that you would like to pair with your child’s profile, followed by ‘Next’ to proceed.
  12. Select 'Yes, pair now!' to pair the device with your child’s profile. You will be notified when this is complete. You are now free to visit the Wing application to see your child's online emotional world.
InstructionsDownload PDF instructions.